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Opening Times

During April, our initial opening times will be  7am – 8pm on weekdays and 8am – 8pm on weekends. We will review these a few weeks after opening as the roadmap out of lockdown continues to evolve.

New Booking System

Don’t forget that all live members are able to book pool slots via the Member portal on our website. If you have not yet set up your account or have any problems accessing it, please email Anita Davies who will be able to assist you.

Member Login


Please note, the activity calendar will only show to members logged in using their email address assigned to their membership.

All pool sessions and treatments will be active to book online from Monday 15th March.

Terms & Conditions

  • Bookings can be made up to 2 weeks in advance.
  • Members are permitted to book one indoor session per day.
  • Bookings that do not meet the criteria stated above will be removed.
  • We do ask that if you are unable to attend your session or class, please notify us as soon as possible so we can offer your place to another member. There is also a function which enables you to cancel bookings online.

Gym & Classes

Having monitored usage levels in the gym, pre-booking sessions in advance is not required.

Small sweat towels will be issued at reception upon entry for your use in the gym or studio.

Current Government guidelines mean that initially we will be unable to run indoor group exercise classes. However, we are hoping to be able to offer a selection of outdoor classes; we will share more with you as soon as we have more information.

 

 

Pool

The indoor pool is split into two lanes for adult length swimming only. Sessions must be booked in advance to ensure enough space for social distancing. These are split out by one hour time slots throughout the day.

Due to  Government guidelines, regrettably we are unable to open any of our saunas or steam rooms at this time. These will be open as soon as we are permitted to do so.

This year’s outdoor pool provision for members is currently being reviewed. More details will be shared as soon as we have them; our anticipated opening date is Monday 17th May.

Changing Rooms

Changing rooms will be open, albeit with very limited capacities. Lockers, toilets, hairdryers and showers will be accessible. To help with social distancing in these areas, we kindly ask that wherever possible, you get ‘swim or gym ready’ at home so changing areas can be quickly used for storing valuables in lockers or to get changed after swimming.

Towels will continue to be available to collect from Spa reception on entry to the Spa.

 

Treatments

We are still waiting for a clearer understanding of the Government’s rules surrounding treatments. We do anticipate treatments will be available from our opening date and once we have a more definitive list of treatments permitted we will share these with you.

 

Food & Beverage

Regretfully, we are not permitted to offer any food and beverage within the Hotel & Spa until 17th May. However you can relax in the Garden Room, on the Spa decking or in the Spa garden, weather permitting.

Close

Following the latest government announcement, we are delighted to share the news that we will be re-opening the hotel including our restaurants, lounge and riverside terraces from Monday 17th May. The Spa will re-open to members and non-residents from Monday 12th April.