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How We Use Cookies

‘Cookies’ are tiny, harmless text files sent to your computer or mobile when you visit a website. Most websites use cookies, and in our case we use them to tell us which parts of our websites people have visited, help us measure the effectiveness of our advertising and give us insights into user behaviour so we can improve our website, communications and packages.

We don’t use cookies to store sensitive information such as your name, address or credit-card details.

Third parties (such as online reservations systems, Google and social media websites) that feature on this website may also use cookies to ensure their features and processes work properly. Please note we are not responsible for cookie usage on these websites and features.

Our website uses third party companies to deliver online services. Their websites may also use cookies to ensure their features and processes work properly. Please note we are not responsible for cookie usage on these websites and features.

Current third parties are:

What To Do if You Do Not Consent to Us Using Cookies

If you do not consent to us using cookies you can restrict or delete them from your browser. To help you change your browser’s cookie preferences we have collated some instructions for the most popular browsers.

Click here for details of how to change your privacy preferences


Please note if cookies are disabled the online browsing experience ‘may’ be limited.

What Cookies Do We Use?

 Cookie Type What we use them for
_utma This cookie is what’s called a “persistent” cookie, and keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.
_utmb Records when a visitor enters a site and expires at the end of the session.
_utmc Records when a visitor leaves a site. It expires after 30 minutes if there is no activity.
_utmz Keeps track of where the visitor came from, search criteria, and geographic region they came from. It expires in 6 months.
ctst Used to make sure we can write the 3rd party cookies.
stc4101 This is the third party cookie used to store all the other cookie data in concatenated form. The Cookie’s name has the site ID in it.
stcs4101 stcs[siteid] temporary (session) data used for de-duping the main cookie store (stc[siteid])
PREF / NID Stores preferences for the Google widgets.
zdl4a84dw46500 Tells us which parts of our website people have visited so we can provide messages we think you will find most relevant and interesting. This cookie contains no sensitive information such as your name, email, address or payment details.
original_referer /  original_referer / k / js /    guest_id / _twitter_sess Cookies that support our third party social media partner Twitter.
Session Cookies Our website uses a number of session cookies which ensure you are remembered as you move between pages. Without a session cookie features, such booking engines and shops would not work.
Http Only cookies:

ASP.NET_SessionId / xid /  RefererCookie /  store_language

Used only when transmitting HTTP (or HTTPS) requests  these cookies restrict  access from other, non-HTTP APIs (such as JavaScript). This restriction mitigates but does not eliminate the threat of session cookie theft.


Please note that we may update our cookie policy if cookies change, or to ensure continuing regulatory compliance. Updates will be posted on this page.

Further Information

If you’d like to learn more about cookies and the EU Directive here are some useful links: