luxury hotel concierge

Our hotel guest services team is here to make your stay even better.

Just call us before you arrive or while you’re here and we’ll arrange whatever you like. It could be something luxurious such as a gorgeous bouquet of flowers… a bottle of favourite malt… lapsang souchong tea bags… children’s games and books for everyone. Whatever you’d like - just ask! We’ll even give you bags of bread to feed the ducks on the river!

Equally if you need any advice or tickets, please get in touch… the best local sights and restaurants… hotel information… a boat trip down the River Thames or a Heathrow flight or taxi or rental car. We’ll think of everything, including printing off directions for your trip around Surrey.

There’s no extra charge for our help - we’re here to make life easier! Ring us with your requests! Just call 01784 220967
or +44 1784 220967 from overseas.