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accessibility

Access

Accessible parking is available close to the main entrance of the hotel. We currently have six reserved spaces; however if all spaces are in use we can also offer to park cars. Wheelchair users can enter the hotel via the fixed level ramp area to the side of the Leftbank entrance as the main hotel entrance has two steps.

Reception Desk

Currently Receptionists provide guest registration of mobility-impaired guests by coming to the other side of the desk or registering guests in their room.

Bedrooms

The hotel has two bedrooms specifically designed for mobility-impaired guests, which have the following facilities:

  • Wider doorways to allow easy access for wheelchair users
  • A large bathroom with suitable taps, sanitary ware and grab handles
  • Call assistance alarm system from bathroom and bedroom
  • Fully controllable lighting and air conditioning
  • Wardrobes and drawer units with appropriate access for the mobility impaired

These bedrooms are located close to the elevator/fire escape for easy access and are spacious allowing good access.

Guests who have a Hearing Impediment will also be able to use these rooms as they will have:

  • Text displays and hotel information displayed on a television screen
  • Visual fire alarm warning

For guests who have a Visual Impediment we can provide on request:

  • Readers
  • Guiders
  • Provision of menus and documents in large, clear print

Public areas

Leftbank and Charlie Bell’s restaurants are easily accessible to all users; the lounge is also accessible and a portable ramp is readily available for wheelchair users to gain access to the Conservatory and terrace areas.

Accessible facilities - hotel

We currently have two unisex public use accesible toilets which are both situated on the ground floor. One is situated by the Magna Carta suite near the main reception desk for guests using Leftbank, Charlie Bell’s and the Angler’s Bar and Conservatory. A further toilet is situated in the Meetings and Events area of the hotel.

For guests who have a Visual Impediment we can provide on request:

  • Readers
  • Guiders
  • Provision of menus and documents in large, clear print

Accessible facilities - spa

The spa and gymnasium is easily accessible to wheelchair users as it is a spacious area located on one level with wide doorways. However please note we do not currently have any equipment or toilet/shower facilities specifically designed for disabled guests within the Spa. Toilet facilities are available in the main hotel.